Terms and Conditions

TERMS AND CONDITIONS

Registration The enrollment process is easy and fast. Students have to complete the online form and then we book all requested services in advance (course, accommodation, airport transfer, etc). you are required to submit a deposit of 25USD per a registration fee (by paypal). The course or program pay total must be paid no later than 2th days after your arrival and can be settled by cash payment, or bank deposit. We will send you all information by e-mail to confirm and show you all your bookings. This process only takes 24 – 48 hours. In this way we can guarantee the exact type of program you request, offering the best service. Please note that any bank charges or commission in connection with bank transfers are not included in our prices and should be covered by the student.

Arrival Information The price includes: > Transfer from airport or bus terminal (extra fee from airports: Quito, Guayaquil, Cuenca) > Information Packaging > Orientational tour

Course information The tuition is basis on one to one Including: – Placement test – Learning materials and supplies

One (1) hour of classes = 60 minutes. Schedule Example (4 hours daily) 9h00 to 11h00 classes 11h00 to 11h30 break (depending of the student) 11h30 to 13h00 classes

The minimum age to enrol is 16 years. Minimum Course Duration is 1 week, but we recommend a minimum course duration of two weeks.

Home stay information One single room Private bathroom 3 meals per day Laundry services

Activities & Weekend trips We organize some activities during of the week and most of the weekends we organize weekend trips, all students are invite to share with us of this social activities. Entrances fees, transportation, accommodations and other expenses in Museum, restaurants, etc, Each student must to pay it.

Refunds & Cancellations  To cancel your booking of a Spanish course or Program you must send us an email stating – your contact details, – your Spanish course or Program details – the amount that you have paid. – the date of your booking. We do not refund registration fee. We do not refund any payments if a student chooses to leave a spanish course or program that has started . We do not refund for student illness or student absence during a course, the student could be take this classes in the end of the course. If you cancel 1 week before the first day that your course or program starts, we will receive a 25% of the total price.